1. Purpose of Collecting Personal Information

We collect personal information from users in order to:

• Support customers during the process of learning about and using WinGolf services.

• Answer questions and provide necessary information related to services and promotional programs.

• Improve the quality of website content and interface, and conduct surveys to enhance user experience.

• Promote and implement marketing activities related to products and services.

Customers using WinGolf services may be required to provide certain personal information such as full name, email, phone number, etc. All personal information must be accurate and lawful. We are not responsible for any incorrect declarations.

In addition, the website automatically stores certain data such as visit counts, IP addresses, browser types, language settings, etc., in order to improve system performance.

2. Scope of Information Usage

The collected information will be used to:

• Provide customer support when necessary.

• Provide information about services, partners, and promotional programs.

• Process orders and deliver products and services.

• Send information about events or new products (if customers subscribe to receive emails).

• Support personal account management and confirm online transactions.

3. Information Storage Duration

Personal information will be stored during the service provision period or until the purpose of collection has been fulfilled. Users may request deletion of their information when needed.

4. Company Address

Hanoi Office: No. 7, Alley 26/1 Do Quang Street, Yen Hoa Ward, Hanoi City

Da Nang Office: No. 193 Xo Viet Nghe Tinh Street, Cam Le Ward, Da Nang City

Booking information at WinGolf:

• Email: Booking@wingolf.vn

• Website: Wingolf.vn

• Fanpage: Wingolf.vn

• Zalo/Viber: (+84) 985.092.088

• Customer Service Hotline: (+84) 985.092.088

When booking tee times and using services at WinGolf, you will receive attractive benefits:

• Best Price & Transparent Commitment - course prices and services are updated directly from reputable partner golf courses nationwide.

• Fast Confirmation - quick tee time booking with prompt responses and flexible support according to your needs.

• Flexible Tee Time Changes - schedule adjustments handled flexibly according to course conditions.

• Membership Points & Benefits - earn reward points and attractive gifts when booking regularly.

• Dedicated Customer Support - support throughout before, during, and after each golf round.

• Convenient Payment - multiple fast and convenient payment methods available.

5. Information Security

We apply strict security measures to ensure the safety of customer information, including firewall systems and SSL encryption. In the event of data leakage, we will notify the relevant authorities and affected customers.

6. Policy Updates

We reserve the right to modify this policy without prior notice. Customers are encouraged to check the website regularly for updates.